110 Police Emergency Service
Dial 110 promptly if witnessing criminal and/or security matters, especially those which may cause danger to public safety and personal property, or which may disrupt normal public work, study and living.
If witnessing such criminal activity as fighting, theft, robbery, rape and murder, dial 110 immediately. If it is impossible to dial 110 immediately, dial it immediately after the criminal suspects have been brought under control, apprehended or you have escaped from the danger involved.
Dial 110 in such cases as drowning, falling from heights, suicide; the loss of the elderly, children or mental patients; if the public are in danger or at risk; or public utilities such as water, electricity, gas or heat are threatened or in danger.
Dialing 110 is free of charge. You can dial it from any local landline or mobile. If you are calling from another city, you should add the city code in front of 110 when dialling.
When calling 110, you should inform the operator of the time and location of the case being reported, your name and your contact details. If you cannot identify the location, please provide names of distinct surrounding buildings, such as a large concourse, bus station or institution
After reporting, do not disturb the crime scene as this will hinder the police investigation.
Minors should protect themselves from criminals and not confront them directly but call for adult help.
120 Medical Emergency Service
120 is the telephone number of the medical emergency service center.
When calling 120, you should provide information about the location, age, gender and medical cindition of the patient. If you cannot identify the location, please indicate the general position, such as in which street, which direction, nearby buildings etc.
Do your best to specify the symptoms of the patient, such as chest pain, coma, bleeding, vomiting, and any breathing difficulties.
Do your utmost to specify the time and type of the patient's illness or injury. If it is an accidental injury, you should inform the operator of the cause, such as electric shock, explosion, landslide, drowning, fire, poisoning and traffic accident. Inform the operator of the injured's location and the situation of the patient.
Tell the operator your particular needs, and ask for the approximate time of the ambulance's arrival.
Dialing 120 is free of charge. You can dial it from any local landline or mobile. If you are in another city, you should add the city code in front of 120 when dialing.
If you know the patient's medical history, please provide it to the first-aid personnel for reference when calling the emergency services.
119 Fire Emergency Service
119 is the telephone number of the fire emergency service center.
When calling 119, you should inform the operator of the direction of the fire. If you cannot identify the location, please provide names of distinct surrounding buildings, such as a large concourse, bus station or institution.
State clearly the condition of the fire and its location, the material on fire, the size of the fire and whether anybody is trapped and at risk from burning; at the same time send people to wait for the fire engines at major junctions to direct them to the scene.
Try to extinguish the fire before the fire engines arrive at the scene, so as to avoid the fire spreading. Take great care when fighting the fire.
Dialing 119 is free of charge. You can dial it from any local landline or mobile. If you are in another city, you should add the city code in front of 120 when dialing. 119 is also the emergency number for other rescue work involving disasters or accidents, including dangerous chemical leakage, floods, typhoons, earthquakes and other natural disasters; air crashes and major incidents; building collapse; terrorist attacks and other unexpected incidents; or when the general public is threatened or at risk in some way.
Methods of using fire extinguishers: portable dry powder fire extinguisher is suitable for fighting fires of oil, combustible gas and electrical equipment. When using it, break the security tag first, and then use one hand to hold the nozzle and aim at the source of fire, and another hand to pull the ring. Portable foam fire extinguishers are suitable for fighting small oil fires, and other general fires. When using it, hold the fire extinguisher and lift it to face the scene stably and quickly. When extinguishing the fire, hold the tube body, point the nozzle at the fire, shake it several times. Portable carbon dioxide fire extinguishers are suitable for fighting fires involving precision instruments, electronic equipment and appliances below 600 volts. When using it, hold the handle of the spray-duct in one hand, break the lead seal with another hand, rotate the hand wheel in a counterclockwise direction, open the switch and carbon dioxide gas will be emitted.
112 Traffic Accident Emergency Service
112 is the telephone number of the traffic accident emergency service center.
When calling 112, you should inform the operator of the time and location of the accident being reported, and the injury to people and damage to vehicles.
If both parties to the accident think they can resolve the matter by themselves, they should move the vehicles off the road so as not to disrupt the traffic and resolve the problem. In other situations, if the accident scene needs to be investigated, you must mark the accident location, and move the vehicle off the road while waiting for the traffic police to arrive.
If a vehicle fails to stop after being involved in an accident, please remember its license plate number. If you cannot see the number, please remember the main features of the vehicle such as model make and color.
When traffic accidents involve casualties, please call 120 (traffic accident emergency service) immediately; do not disturb the scene intact and do not move the injured people.
Dialing 120 is free of charge. You can dial it from any local landline or mobile. If you are calling from another city, you should add the city code in front of 120 when dialing.
The best way to handle traffic accidents is to inform the traffic police. Before their arrival at the scene, do not disturb it.
For more tips of emergency control for natural disasters, please visit http://www.enghunan.gov.cn/Goverment/publicSafety/#